First time at Osmaston Road Dental Care?
It can be daunting visiting a new dentists and we do as much as we can to put you at ease. From our warm, welcoming practices to our friendly staff we always aim to give our patients a trouble-free experience. We believe that from when you first speak to us to after your first treatment you should get a tailored, personal service which is unique to you.
Our clinicians and staff are fully trained and always will treat you with courtesy and the respect you expect. If ever you have any questions or issues we are happy to help. Whether you want to speak to us directly, over the phone or via email we always take customer feedback and queries importantly.
Your first visit to an Osmaston Road Dental Care will include an initial oral examination. The dentist will listen to the reason you have come to see us and perform a thorough checkup of your mouth. We find this helps us uncover any hidden problems which you may not even be aware of.
Once we have reviewed your xrays and results of your oral examination the dentist will put together a comprehensive dental plan unique to you. We will address immediate problems and offer recommendations on the longer term health of your teeth and mouth.
Whether it’s an emergency visit or you just want to improve your oral hygiene we promise your visit to an Osmaston Road Dental Care will be a stress-free experience.
I’ve always been treated like I matter. The staff are friendly and always ask how I am. It’s the small touches which makes my experience all the more pleasant.
I’ve never liked going to the dentists but the staff at Osmaston Road Dental Care from the receptionists to the dentists have made me feel welcome and assured every visit. I like the personal service and I feel like I can put myself in their hands each time.
Patient Care Co-ordinator
Our Patient Care Co-ordinators provide an extra layer of care and attention to our patients. The Patient Care Co-ordinator is always on hand to talk to you and if ever you have any concerns or issues they are the first port of call. They will always be there to listen and do their best to help you.
Our Patient Care Co-ordinators are not just there to talk about your teeth – instead they are happy to sit with you and have a coffee when you need it and discuss about things in general. We want you to feel like part of the family and that’s why we are always there to give you that one to one care you need.
Tips for your first visit
We recommend you arrive at least 15 minutes early for your appointment. This will give you time to fill out any forms you need to.
Talk to us
We love talking to our patients so let us know how you’re feeling. It’s normal to feel nervous, just so long as you let us know so we can treat you accordingly.
Try to relax
Easier said than done but if there’s anything we can do let us know. Your Patient Care Co-ordinator will be happy to assist you however they can.